We have expanded our conveyancing department following a significant rise in demand for property services, with new appointments, internal progression and continued investment in our team supporting the department’s growth.
Over the past six months, our conveyancing department, led by Nicola Bennell, Director and Solicitor, has undergone a period of positive change. This has been driven by increasing client instructions and our continued commitment to maintaining the high standards of service our clients expect from us.
Nicola explains: “We’ve seen a real surge in demand for our conveyancing services. It has been building over the last year, but particularly in recent months it became clear that we needed to expand if we wanted to maintain the standards we’re known for.
“At times, demand has been significant enough that we have had to make difficult decisions and turn work away. That is never something you want to do, but protecting the quality of our service has always come first.”
As a result, we have made a strategic investment in people across all levels of the department.
Nicola adds: “We didn’t just want to add numbers. We wanted to build a team that is sustainable for the future, with the right mix of experience and emerging talent.”
A key part of this growth has been recognising internal progression, including the promotion of Steven Douglas to Associate Solicitor.
“Steven’s promotion was very well deserved,” Nicola says. “He has played a big role in supporting the team through a busy period, and it is important to recognise that contribution.”
We have also welcomed several new team members. In December 2025, Kathryn Musgrove joined us as a Solicitor, alongside Savannah Beckett as an Apprentice Solicitor, reflecting our long-term approach to talent development. More recently, Hannah Cullen joined the department as a Solicitor in March 2026, further strengthening the team.
Nicola says: “It has been fantastic to welcome new people into the team. They have all brought different strengths, and that has helped us not only manage the workload but continue to deliver a really high level of service.”
Our support staff have also played a crucial role in the department’s expansion, with Lynn Liddle and Lucy Cardy joining as paralegals.
“The support team is absolutely vital,” Nicola adds. “They keep everything running smoothly behind the scenes and help make sure our clients have a seamless experience.”
The department’s recent growth builds on an already strong foundation. Over the past year, turnover increased by 48%, supported in part by the earlier addition of Hannah Parton, Solicitor, in June 2024.
Reflecting on that progress, Nicola says: “It comes down to people. We’ve invested in the right individuals, and that has allowed us to grow in a way that is both sustainable and focused on client care.”
For us, the past six months have been about more than growth. They have been about building a conveyancing department that is ready for the future.
Sarah Reid, Managing Director at Richard Reed, says:
“The strategic investment in people at all levels will not only address current demand but also future-proof the department as the property market continues to evolve.
“We believe our people are our greatest asset, and we are committed to investing in them at every stage of their careers. We remain dedicated to creating an environment where talent is nurtured and success is shared.
“With a strengthened team and a clear focus on growth, our conveyancing department is now well-positioned to support a growing client base while maintaining the standards that have driven success across the firm.”
Whether you are buying or selling a property, remortgaging your home, transferring equity, or purchasing a buy-to-let property, our conveyancing team is here to help. Get started today with an instant online conveyancing quote.



